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"Seriously, can't tell you how great I think this turned out. Really impressed with your work and on such short notice. Thank you.
Thank you, thank you, thank you. I am really pleased."
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."