Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
"RED, Inc. has provided nopareil and exemplary service to General Service Administration for over 15 years. The personnel provided were extremely professional, proficient, skilled, and creative (graphic artists, especially) and consistelnty ahead of schedule on every assignment they completed. It was a pleasure working with the headquarters - documentation, monthly reports, invoices were letter perfect and communication and responsiveness was stellar."
"I would highly recommend RED Inc., their high quality of products and excellent customer service set them above other companies that provide similar services."
M.C., NREL - HTSC
“Just wanted to drop a note and thank you for all the support we recently received to process a project specification and drawings through the electronic record process. We were under a dead-line and your team was wonderful to work with.
We especially appreciated their knowledge and patience in working with us. They always had such a great attitude and willingness to help that we can't thank them enough!”
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."
“Our internal auditor provided me with a debrief on the status of the audit and I thought you might like to see his statement:
“Red Inc. has fully responded and no issues identified. A very complete and professional response.”
And that is why doing business with you and your company is always a pleasure."