RED, Inc. Communication - Credibility

Our Goal: Produce Quality Products and Achieve Customer Satisfaction 



”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. 

Very responsive to quick turnaround. 

Red Inc. completed the first draft on time and schedule in a very efficient manner. 

Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”

Red Inc. is very accommodating to meeting on site with SNL when requested by SNL staff and never holds up our process. They are always accessible via email or phone.”

“Very prompt and very professional responses available even at late hours. We are very satisfied with the quality and price of the work.”

Customer

"I would highly recommend RED Inc., their high quality of products and excellent customer service set them above other companies that provide similar services."

M.C., NREL - HTSC

“Just wanted to drop a note and thank you for all the support we recently received to process a project specification and drawings through the electronic record process.  We were under a dead-line and your team was wonderful to work with.  

We especially appreciated their knowledge and patience in working with us.  They always had such a great attitude and willingness to help that we can't thank them enough!”

Customer

"I wanted to tell you how much I appreciated RED, Inc. employees Scott and Daniel  in completing this year's MeV Summer School Student Book.  We had a very tight turnaround in the preparation of the book before forwarding to ORNL to print.

Both Scott and Daniel were exceptional in their willingness to work through design decisions and quality of their work. Revisions were kept to a minimum and their attention to detail made the timeline work."

Customer

"RED, Inc. has provided nopareil and exemplary service to General Service Administration for over 15 years. The personnel provided were extremely professional, proficient, skilled, and creative (graphic artists, especially) and consistelnty ahead of schedule on every assignment they completed. It was a pleasure working with the headquarters - documentation, monthly reports, invoices were letter perfect and communication and responsiveness was stellar."

GSA Customer