Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
“Our internal auditor provided me with a debrief on the status of the audit and I thought you might like to see his statement:
“Red Inc. has fully responded and no issues identified. A very complete and professional response.”
And that is why doing business with you and your company is always a pleasure."
"Kristyn, our federal program manager and I would like to thank you for your hard work in getting our newsletter out on short notice. The newsletter was approved last week by the DOE NE management team without changes, which is a feather in our cap.
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."
Congratulations, Brad! It is truly a beautiful publication that uses design and art to enhance the message. Once they have seen it, people remember the pub. Given the stiff competition, I am exceptionally happy to learn of your richly deserved award. My thanks to you, your team, and Susan for creating a world class publication.
USDA Forest Service
“The PRT has been very pleased with the documentation performed to date on our projects. Your work has supported many critical NW development programs. Your work in documenting development build data and notes has streamlined the process as well as improved the overall quality of our data. It has also created additional build bandwidth. Your work in documenting build and test data has enabled the team to capture complete development data from the first to last build over a several year period in a single document. At a recent design review, our documentation was commended by the peer review team as best documentation they have ever seen by a PRT on a development program."