Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."
“The PRT has been very pleased with the documentation performed to date on our projects. Your work has supported many critical NW development programs. Your work in documenting development build data and notes has streamlined the process as well as improved the overall quality of our data. It has also created additional build bandwidth. Your work in documenting build and test data has enabled the team to capture complete development data from the first to last build over a several year period in a single document. At a recent design review, our documentation was commended by the peer review team as best documentation they have ever seen by a PRT on a development program."
"Kudos from the GMLC communicators conference call:
We want to give a huge shoutout to those of you who helped the P.I.s with their posters. There was nice consistency and it was a very successful poster session. Huge thanks to those who helped pull those together. They will be posted to DOE and GMLC websites. Communications support really showed because it made the information more digestible."
Wow, that is exciting! You all did such an amazing job with the volumes. It is very well deserved!
University of New Mexico Client
"I would highly recommend RED Inc., their high quality of products and excellent customer service set them above other companies that provide similar services."
M.C., NREL - HTSC