Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."
“Our internal auditor provided me with a debrief on the status of the audit and I thought you might like to see his statement:
“Red Inc. has fully responded and no issues identified. A very complete and professional response.”
And that is why doing business with you and your company is always a pleasure."
“I just wanted to let you know of an "above and beyond" work activity that RED, Inc. performed last Thursday in advance of the Secretary of Energy and the US Navy admiral's visit. Sean O'Kelly asked if I could get a banner made announcing the ANS award that ATR just won.
Kristyn's expertise and quick response made it possible for us to have a banner that the Secretary and the Admiral can sign today when they visit ATR. This banner will also be signed by ATR Complex employees at the celebration luncheon and will be displayed on the main floor in the reactor building for many years to come.
I just wanted you to know how much I appreciate her support to a successful, last minute request that means a lot to ATR Complex and our ALD.”
"You guys are LITERALLY, not even figuratively, the BEST. THANK YOU."
Columbas Air Force Base Customer
"Hi - I may not be recalling all the folks from the graphics and technical writing departments who contributed to this years LAMMPS R&D
100 submission ...
But after seeing the video and shiny document you produced, it was obvious to me we wouldn't have stood a chance of winning without your expertise and contributions!
Thank you on behalf of the LAMMPS development team."
Sandia Labs Customr