Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
Red Inc. produced outstanding service and quality of products during the assessment period, meeting all and exceeding many of the requirements as stated in the contract. During this period of performance, along with continued maintenance our intra/internet web pages Red Inc. improved the usability and functionality of multiple electronic web-based tools.Red Inc. made significant improvements to the overall internal web page designand layout.
Red Inc. graphic services continually allowed the region to produce professional high quality products used internally and in public venues. Red Inc. provided services on over 75 independent efforts. Red Inc also worked with the Regional Administrator and his staff to develop the 86-page Northwest/Arctic Region Sustainability and Economic Impacts of the American Recovery and Reinvestment Act (ARRA) Projects Report. The first of it’s kind within the Agency, Red Inc. designed the report layout, and it’s Executive Summary, in a manner that allowed the information to be easily read and understood.
We constantly receive positive feedback from our clients about how well Red Inc.is supporting them and their requirements.
"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.
They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."
Judy has gone above and beyond the call of duty to get the work done here. On numerous occasions, she has stayed late, come in early, and worked weekends. Additionally, her work has always met, and often exceeded, my expectations. I couldn't have done much of what has been accomplished this year without her incredible help. She is an asset to Red Inc. and INL.
My boss was very impressed with your work. Thank you very much."
"I would highly recommend RED Inc., their high quality of products and excellent customer service set them above other companies that provide similar services."
M.C., NREL - HTSC