RED, Inc. Communication - Credibility

"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.

They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."

Customer

“The PRT has been very pleased with the documentation performed to date on our projects. Your work has supported many critical NW development programs. Your work in documenting development build data and notes has streamlined the process as well as improved the overall quality of our data. It has also created additional build bandwidth. Your work in documenting build and test data has enabled the team to capture complete development data from the first to last build over a several year period in a single document. At a recent design review, our documentation was commended by the peer review team as best documentation they have ever seen by a PRT on a development program."

Manager

"Thanks so much!!!  Exactly what i needed.  Let me know if I can ever write a review for you or send a letter - you are always so prompt, thorough and responsive.  I really appreciate it."

Customer